While we hope your experience with the British Chambers of Commerce (BCC) is a positive one, we are fully prepared to assist you with any problems that may arise. Complaints are handled by a formal procedure.

Please complete the form below and a member of the BCC team will contact you promptly to discuss the complaint and ensure we have all the relevant details in order to investigate further. Depending on the nature and complexity of the issue, we will decide on a timeframe to get back to you and advise you of our next steps.

Feedback helps us to refine our services and better empower businesses & communities. Therefore, we strive to resolve all issues quickly and thoroughly.