CASE STUDIES
Malvern Panalytical -
Local Economy of the Future Business of the Year
“Malvern Panalytical has grown consistently to become one of Worcestershire’s leading employers, with around 500 people based at their Malvern headquarters. The company has demonstrated continued growth and sustainable margin performance…”
Malvern Panalytical, members of Herefordshire and Worcestershire, is both a local and global leader in developing and manufacturing technologies for the analytical characterisation of materials. Established in Malvern in 1971, Malvern Panalytical conceives, builds, and supplies scientific instruments used across global industries, ranging from pharmaceuticals to building materials.
The company collaborates with leading organisations to help them discover, design, and improve the products their customers need to live, work, and stay healthy. Malvern Panalytical supports efforts to improve energy systems, enhance construction materials, develop life-saving medicines, and make foods healthier and tastier.
Malvern Panalytical has grown consistently to become one of Worcestershire’s leading employers, with around 500 people based at their Malvern headquarters. The company has demonstrated continued growth and sustainable margin performance, with 2023 financial results showing 12% like-for-like sales growth and a 13% increase in adjusted operating profit over 2022. By 2027, they aim to become a >£1B revenue business through sustainable and profitable growth. Malvern Panalytical is working towards its 2030 strategy, which includes strategic acquisitions to onboard new technologies in high-growth areas such as Pharmaceuticals, Semiconductors, and Batteries. By 2027, they expect a Vitality Index (revenue from new products) exceeding 45%.
Malvern Panalytical’s digital roadmap addresses customer demand for data integration and connectivity with the Internet of Things, combining instruments and technologies for real-time data quality monitoring and analytical troubleshooting.
The company is committed to a sustainable future, working with customers to make the world cleaner, healthier, and more productive. Malvern Panalytical aims to achieve Net Zero in its own operations by 2030, and across its entire value chain by 2040. In 2023, they were awarded ‘Gold Star’ status (94th percentile) by EcoVadis, an international ethics and sustainability ratings provider. Locally, they initiated the Enigma Business Park Sustainability Forum, collaborating with other businesses to accelerate Net Zero plans. Their ‘local first’ procurement approach helps improve input materials, production processes, and logistics.
Malvern Panalytical recognises its people as a key differentiator in its sustained growth and success. The company takes pride in its exceptional workforce, many of whom come from the local Malvern and West Midlands region. They invest in employee engagement through initiatives such as mental health support, gender inclusion, and benefits alignment. An annual employee engagement survey has shown measurable improvement year after year.
Locally, Malvern Panalytical supports the Chamber of Commerce and runs its ‘Connecting Global Values’ initiative, contributing to charitable organisations including St. Richard’s Hospice, the local food bank, and local universities. The company also supports Hollymount School, one of the county’s most deprived schools, where they actively engage in STEM and other initiatives to make a positive impact on future generations.
CASE STUDIES
Company Growth
On the back of the success of the brewery site and events, Dal then set his sights on expanding both the range of products on offer and the footprint of the business. In December 2021, Dal agreed a 20-year lease on Christchurch Spire in Coventry city centre. The unique venue serves Dhillon’s beers and ales on tap, as well as offering hot drinks and food, to create a family friendly environment.
Dhillon’s next venture was the Sky Blue Tavern, a brand-new sports bar in the city centre, in partnership with Coventry City Football Club. The Tavern is a hub for Sky Blues fans to meet and enjoy a drink, whether on matchdays or non-matchdays, and helps to generate revenue and support for the club. As one of the only dedicated sports bars in Coventry, football and sports fans can watch the latest action on big screens and in individual booths.
Dhillon’s Brewery have now also secured several catering contracts, including with Historic Coventry Trust, where they provide food and beverage operations at the historic Drapers’ Hall, as well as at other Trust locations.
The company’s vision and long-term growth plan continues to be focused on its close association with Coventry whilst securing further locations and contracts, to build a sustainable, profitable business model whilst continuing Dal’s original passion for brewing beautifully crafted beer.
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