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Meet the Team

Meet the Team

MEET THE TEAM

OUR PEOPLE

Baroness Martha Lane Fox CBE
President
Sarah Howard MBE
Chair, Chamber Network Non-Executive Director
Christopher Dottie MBE
Vice Chair, International Chamber Non-Executive Director
DAVID KELLY
International Chamber Non-Executive Director
Gillian McAuley
Chamber Network Non-Executive Director
John Dugmore
Chamber Network Non-Executive Director
Liz Willingham
Co-opted Non-Executive Director
Richard Collier-Keywood
Co-opted Non-Executive Director
Shevaun Haviland CBE
Director General
Jenny Hemsley
Finance Director & Company Secretary
Alison McRae
Co-opted Non-Executive Director
Drew Crisp
Independent Non-Executive Director
Michael Hayman MBE
Independent Non-Executive Director
Louisa Harrison-Walker OBE
Chamber Network Non-Executive Director
Corin Crane
Chamber Network Non-Executive Director
shevaun haviland CBE
Director General
anne-marie martin
Director of Membership UK & International
Faye Busby
Director of Partnerships
Jenny Hemsley
Finance Director
Steven Lynch MBE
Director of International Trade
Tim Snowball
Director of Communications & Public Affairs
Jane Gratton
Deputy Director, Public Policy
David Bharier
Head of Research
William Bain
Head of Trade Policy
Jonny Haseldine
Head of Corporate Governance & Business Environment Policy
Patrick Milnes
Head of Policy: People and Work
Ben Martin
Policy Manager
Ellis shelton
Policy Manager
Stuart Morrison
Research Manager
Caterina Batog
Research & Economics Analyst
Hannah Larsen
Policy Officer
Tim Snowball
Director of Communications and Public Affairs
Peter Jenkins
Interim Director of Communications and Public Affairs
Bryony Graham
Head of Marketing and Membership Communications
Craig Owen
Head of Public Affairs
Steve Partridge
Head of Media and Communications
David Pearson
Senior Press Manager
emily Wood
Public Affairs Manager
Alex Coulthard
Digital Marketing Manager
Leona Murphy
Membership Communications and Marketing Manager (maternity leave)
Alex South
Membership Communications and Marketing Manager (maternity cover)
Anne-Marie Martin
Director of Membership UK & International
Luke Flinders
Head of Member Partnerships
Hayley McCausland
Head of Membership Development (maternity leave)
Stuart Weston
Member Partnerships Manager
Hannah Kelleher
Senior Membership Executive
nina moubayed
Membership Executive
Faye Busby
Director of Partnerships
Graham Swanson
Head of Partnership Development
Matthew Williams
Head of Partnership Development
Carol-Lyn Vosloo
Head of Partnership Delivery
Ann-Marie Egan
Partnership Delivery Manager
Katie Bourke
Senior Partnership Delivery Executive (on maternity leave)
Frederic Higgins
Partnership Delivery Executive (maternity cover)
TOLU Arogundade
Partnership Delivery and Business Council Executive
PAVAN KAUR Bhara
Sales Operations Administrator
Steven Lynch MBE
Director of International Trade
Mitchell Perks
Deputy Director of Trade Services
Emmanuel Gianquitto
Head of Training and Consultancy
Paul Wrighting
Senior Training and Compliance Manager
Heidi Toms
Office Manager
Alex Sharp
Customs Operations Supervisor
Beth Dibnah
Customs Clearance Coordinator
Marika Majewska
Customs Development Executive
Renata Gianquitto
Junior Consultant Executive
Steven Rushton
Customs Clearance Coordinator
Susie Lavery
Customs Clearance Coordinator
Liam Smyth
Trade and Strategy Consultant
Jenny Hemsley
Finance Director
Michelle Amos
Private Secretary
Marina Broomfield
Executive Assistant
Preeti Lal
Operations Manager

EXPLORE OUR TEAM

Discover More

MEET THE TEAM

Meet our committed, hard-working team who work with Chambers and businesses locally, nationally, and internationally to give them a real voice.

DISCOVER MORE
Baroness Martha Lane Fox CBE
Baroness Martha Lane Fox Cbe

President, British Chambers of Commerce

Martha is an entrepreneur and internet activist. Martha became a cross-bench peer in the UK House of Lords in March 2013. In March 2014, she was appointed Chancellor of the Open University. Martha is chairperson of WeTransfer where she helped them reach B-Corp Status. She is also a non-executive director of Chanel.

Matha co-founded and chairs LuckyVoice, revolutionising the karaoke business. Martha is a Patron of AbilityNet, Reprieve, Camfed and Just for Kids Law. From 2009 to 2013 Martha was Digital Champion for the UK and helped create the Government Digital Service – this team launched gov.uk transforming government service delivery. In 2013 Martha was awarded a CBE.

In 1998 Martha co-founded Europe’s largest travel and leisure website, lastminute.com with Brent Hoberman. They took it public in 2000 and sold it in 2005.

Sarah Howard
Sarah Howard MBE

Chair

Sarah has a long history in the Chamber Movement and is a great advocate for the power of business for good. Sarah became Chair of the British Chambers of Commerce in 2019, is a Past President of Suffolk Chamber and sits on the board of the London Chamber. In challenging times for business, she has supported the BCC and international network’s growth and is working with her teams to ensure they support the growth and prosperity of our members.

She has a particular interest in skills development and bringing more diversity into the Boardroom and is currently working closely with Neurodiverity in Business. She was awarded the MBE in 2015 for her work on skills development for young people.

With a background in management consultancy, Sarah has worked for high profile organisations including JP Morgan and KPMG. She chairs Codikoat, a rapidly expanding British Biotech startup which is taking their unique antiviral, antibacterial technology to domestic and international markets.

She is also the Chair of Abbeycroft Leisure, a large not for profit Leisure Trust and is a Governor at West Suffolk College and a Member of Suffolk Academy Trust.

Christopher Dottie MBE
Christopher Dottie MBE

Vice Chair and Non-executive Director

Christopher (Chris) currently serves as Vice Chair of the British Chambers of Commerce and given his international experience he brings a strong focus on the integration of the Global Network. He is also a member of the Nominations and Remuneration Committees.

Chris spent a decade as a member of the Governing Council of the British Chamber of Commerce in Spain, including a 4-year mandate as President, having previously lived in Portugal, France and his native United Kingdom.His executive role is at Hays Recruiting experts worldwide, where Chris has been Managing Director for Spain since 2008.

An alumnus of Aston University and ESSCA where he studied International Business & Modern Languages, Chris has also completed executive education at Ashridge Business School and IMD. Chris was awarded an MBE in the 2020 New Year’s Honours list for his services to British business in Spain and is a Non Executive Director on the board of the British Embassy in Spain.

David Kelly
DAVID KELLY

Non-executive Director

David Kelly is the Executive Director of the British Chamber of Commerce Singapore responsible for the strategy, growth and profile of the Chamber, supporting and representing British business interests, and connecting companies to opportunities in Singapore and across ASEAN. A Chartered Marketer, David joined the British Chamber of Commerce (Singapore) in 2019. He also held a regional role Co-Chairing Britain in South East Asia (BiSEA) promoting pan-ASEAN opportunities for UK companies between 2019 and 2022. David has lived in Singapore since 2015.

Prior to his role at the Chamber, David worked at the Institute of Marine Engineering, Science and Technology (IMarEST) where he spearheaded the development and execution of a completely reinvigorated global growth-marketing strategy. He also built the Asia Pacific regional expansion plan which fortified the Institute and supported rapid growth between 2012-2019, seeing the Institute double in size from 11,000 members to 23,000 with membership in Asia Pacific increasing from 19% to 40% of global subscribers. Alongside his role at the IMarEST, he was also the Chair of the UK’s Marine Industries Leadership Council (MILC) Image Working Group from 2014 – 2016 and was involved in a number of industry reports covering skills, education & training and automation in the shipping industry.

Before the IMarEST, David led and delivered the global turn-around marketing programmes for the International Wine & Spirit Competition Group which had brands in the UK, America and Asia after marketing B2B and B2C solutions, both online and offline, in the financial services industry.

Born in Manchester, UK, David is passionate about mentoring, life-long learning and supporting others and has been a mentor at Ngee Ann Polytechnic (Singapore) and the University of Hull for Business and Marketing students and between 2016 and 2020 was a committee member on the Singapore Institute of Technology’s Marine Programmes’ Industry Advisory Committee (IAC).

Gillian McAuley

Non-executive Director

Gillian was born in Northern Ireland but emigrated to Canada as a child and lived there until 2001. She started her working life in Canada as a Barrister and Solicitor specialising in employment law.

Since returning to Northern Ireland, she has worked in a number of senior HR roles within electricity utilities for 14 years with Viridian Group (now Energia) and animal nutrition with Devenish Nutrition for seven years.

She is currently at medical device manufacturer Eakin Healthcare, which is headquartered in Comber, Northern Ireland.

Gillian has served on the People Committee for Ulster University for over three years and has recently been appointed to the Ulster University Council. She is a Fellow of the Institute of Directors (IoD) and has served on the Board of the NI Hospice and the NOW Group in the past. She was the President of NI Chamber from 2022-2023.

John Dugmore
John Dugmore

Non-executive Director

John is Chief Executive of Suffolk Chamber of Commerce, Industry and Shipping, one of 53 accredited Chambers, part of the British Chambers of Commerce (BCC) accredited network.

John has been involved in business development and support throughout his career.

Through John and the team, Suffolk Chamber places huge priority on meeting its members’ needs, continuing to lobby hard and successfully for the business community across the county and in Westminster, playing a leading role on issues affecting economic and business growth; from infrastructure to skills, tackling trade barriers to net zero.

Year on year, Suffolk Chamber has grown both financially and in reputation amongst the local business community and key stakeholders. Membership numbers have increased and the balance sheet strengthened, seeing Suffolk Chamber continue to climb the BCC benchmark rankings.

Suffolk Chamber employs over 50 team members across 3 offices and looks after a Chamber membership, which combined, employees well over 100,000 people in the County

Working closely with the members and Chambers governance, John places great onus on ensuring that there are strong working and delivery relationships across Suffolk’s private, public, voluntary and governmental organisations, that, together, ensure that the Chamber champions the voice of Suffolk business through active lobbying and representation at a county, regional and national level.

Implementing these strategic partnership with key stakeholders, sees Suffolk Chamber as the deliverer of a number of initiatives to support the local economy, such as the business support front door for Norfolk and Suffolk via the Suffolk Chamber managed Growth Hub; the roll out and management of the Chamber/Local Authority partnership – Suffolk Business Ambassadors network, to the management and delivery of Suffolk Trade for Suffolk’s Local Authority colleagues, through to representing the business community on such things as the Suffolk Health & Wellbeing board.

John is a Fellow of the Institute of Marketing, Fellow of the Institute of Enterprise and Entrepreneurs, Visiting Fellow at the University of Suffolk and member of the BCC Accreditation Board.

LIZ WILLINGHAM
Liz Willingham

Non-executive Director

Having graduated from the UK’s first PR degree and subsequently working in the Harrods and Poole Pottery press offices as well as a regional agency, I started Liz Lean PR from the back of a Sandbanks apartment twenty years ago. 

The business is now home to an expanding team of PR, marketing and digital talent and we continue to go from strength to strength.

I am 2019 President, Board and Council member of the Dorset Chamber of Commerce and Industry. I also recently became Chair of the British Chamber of Commerce driven South West Regional Assembly of county chambers with CEOs and Presidents from Cornwall, Devon, Dorset, Wiltshire, Somerset, Gloucestershire, and South Wales.

Personality traits which have enabled my business to be successful – alongside having an incredible team – include relationship building skills, high levels of emotional intelligence, interpersonal relationship and people engagement, and strong intuition. 

I have proven board level understanding of governance, using objective diplomacy and persuasiveness for the best interests of the organisation in question.

Career highlights;

  • Liz Lean PR Ltd, MD and Founder, 1998 – present
  • Poole Pottery Ltd, PR Manager
  • Aylesworth Fleming Ltd, PR Executive
  • Harrods Ltd, Press Officer
RICHARD-COLLIER-KEYWOOD_
Richard Collier-Keywood

Non-executive Director

Richard Collier-Keywood is the Chair of the Welsh Rugby Union, Chair of the School for Social Entrepreneurs, the Chair of Fair4All Finance (the UK financial inclusion organisation funded by dormant assets), the Chair of New Forest Care (a company that provides bespoke care and education to children with complex needs). He is on the Board and chairs the finance committee of Women of the World Foundation, a UK charity focused on diversity and equality and St George’s House based in Windsor Castle. He is on the Board of CoGo, a social enterprise tech start-up based in New Zealand, Australia and the UK, focussed on empowering consumers in their climate choices. He is also on the Board of The National Lottery Community Fund and chairs the Audit and Risk Committee.

Previously Richard was a senior adviser to DCMS (2017 to 2021) and Global Vice-Chairman of PwC from November 2011 to February 2017 and served as Managing Partner of PwC UK from 2008 to 2011. Richard is a barrister and a fellow of the Institute of Chartered Accountants in England & Wales. 

Shevaun Haviland
Shevaun Haviland

Director General

Director General of BCC since April 2021, Shevaun was formerly Head of Business Engagement at Number 10 Downing Street and was at the heart of Government in the Cabinet Office as Head of the Inclusive Economy Partnership.

Shevaun started her career in consultancy in London and New York. She then moved to the Walt Disney Company in strategic planning before joining Disneyland Paris, opening the second theme park. Shevaun then joined the agency world, running global accounts for Millward Brown, Mindshare and WPP.

Following this, she became a partner in a start-up digital innovation agency and venture builder, Independents United, where she also became an Advisor for the Danson Foundation. Most recently, Shevaun was the New Ventures Director for Avado, building new businesses in Edtech and founding the Academy of Digital Business Leaders.

Shevaun has a passion for business as a force for good. A Trustee of Barefoot College International, Shevaun also sits on the Boards of BCC, the Women of the World Foundation (WoW) and the International Chambers of Commerce UK (ICC UK).

Jenny Helmsley
Jenny Hemsley

Finance Director

Jenny Hemsley joined British Chambers of Commerce as Finance Director in January 2020. Jenny leads on BCC’s finance and operations activities, and also holds the office of Company Secretary.

Prior to joining the BCC, Jenny worked for 15 years at Thomson Reuters as finance director in the European Tax & Accounting division, and as an audit director in the global Corporate Internal Audit function. She is an ACA, having qualified in 1999 with PricewaterhouseCoopers. She also holds long-standing voluntary roles with the NCT charity.

Alison Mcrae

Non-executive Director

Alison McRae is Senior Director at Glasgow Chamber of Commerce responsible for creating a portfolio of strategic partnerships, working across a range of public and private organisations, which seek to innovate and anticipate new opportunities for Glasgow city region and its business community with demonstrable socio-economic impact. Her experience spans Board and C-suite level engagement and she specialises in identifying and then translating innovative concepts into tangible and commercial business outcomes across themes of climate, labour market & skills and innovation.

Alison leads an award-winning team of 15 professionals whose work has been recognised by World Chambers of Commerce, World Economic Forum and the Global Good Awards. In 2018 she was in the Top 100 Women in Tourism & Business Insider Top 20 Women to Watch, then in 2023 she was a Net Zero Hero Finalist in the Edie awards.

Alison holds a range of Board positions including Director of the Scottish Tourism Alliance; Independent Chair Argyll & Isles Tourism Strategic Partnership and Co-Chair of the Glasgow Employment & Skills Board. She is also Co-Chair of the British Chambers of Commerce (BCC) Climate & Environment policy group and a member of the following groups: Glasgow City of Science & Innovation; National Developing the Young Workforce Chairs Forum; BCC Green Innovation Challenge and the UK Business Group Alliance for Net Zero. Alison is also a Fellow of the Royal Society of the Arts.

Previously, she was Director of Destination Liverpool with Liverpool City Council and prior to that ran her own creative consultancy Blue Toucan as well as being a BBC Radio Scotland Broadcaster. Alison holds a Masters in Architecture from Trinity College, Cambridge University.

Drew Crisp

Non-executive Director

Drew has held several senior executive positions over the course of the last 10 years. All these roles have had significant commercial responsibility, board responsibilities and people leadership, as well as executive leadership of broader business initiatives.

Most recently, Drew was the SVP of Digital at Liverpool Football Club. In this role Drew was responsible for three core pillars: Media; Marketing; and Product and Technology. Media included the content streaming platform, content development and all Social channels and associated content marketing; Marketing spanned operations and insights, campaign management, design and motion graphics, and International Supporters clubs; Product and Technology, included all fan facing digital products and platforms such as memberships, club apps, e-commerce, web-sites, ticketing and access control. It also included all back-office technology and infrastructure. Drew was responsible for the clubs overarching Digital Transformation agenda and reinventing how it digitally connects with Fans and supports partners.

Prior to joining Liverpool FC Drew was an executive Partner in IBM for seven years and in this time has held varying significant roles. Drew led IBMs mobile practice and Apple partnership across Europe for the Communications sector. After which Drew went on to run IBMs iX (digital agency) practice within the same sector across Europe.
Drew holds a Masters in Cybernetics and Control Engineering, and more recently awarded a diploma from the Said Oxford Business School in Business Strategy and Innovation.

Drew is passionate about fusing fan experience, digital products and technology to create new experiences and commercial products.

Michael Hayman MBE DL

Independent Non-Executive Director

Michael Hayman MBE DL is a business founder, strategic advisor and board leader, recognised for his work as a brand innovator, author and campaigner for enterprise. He co-founded Seven Hills BPI, the award-winning campaigns firm acquired by Bully Pulpit International (BPI), where he now chairs UK operations and serves on the global leadership team. He has advised many of the UK’s most dynamic companies and leaders on building innovative, high-impact businesses and trusted brands.

He co-founded StartUp Britain, the national initiative backed by HM Government to promote early-stage enterprise, and chaired the Small Business Charter, overseeing delivery of the government’s Help to Grow programme through which over 10,000 growth firms have received support from the UK business schools.  He also led the British Chambers of Commerce’s national review on inward investment and has worked extensively on the regional growth agenda. He is Co-Chair of True North, a network of 500 businesses across the North of England, and previously was a board member of Creative Sheffield, the city’s then economic regeneration agency.

He is Chair of Entrepreneurs at Coutts, the British private bank and wealth manager. A Penguin co-author of Mission: How the Best in Business Break Through, he is recognised for his contributions to enterprise and to universities and business schools, where he serves as Honorary Professor at both the University of London and Nottingham Business School. He also chairs the Royal Philharmonic Orchestra Advisory Council and is a Deputy Lieutenant for Surrey. Michael was awarded an MBE for services to enterprise promotion.

Louisa Harrison-Walker OBE

Chamber Network Non-Executive Director

Louisa is the Chief Executive of The Sheffield Chamber of Commerce, additional roles include Chair of Sheffield Business Together a consortium of private sector organisations harnessing their resources to tackle key social issues and support voluntary and charitable organisations in the City supported by BITC, a trustee at St Lukes Hospice and a member of the Higher Education Partnership (HEP) Board which is a collaboration between the University of Sheffield and Sheffield Hallam University to improve educational attainments in the most deprived and structurally disadvantaged parts of Sheffield. Louisa also helped create the Sheffield City Council’s Diverse Business Advisory Board.

Louisa represents the three South Yorkshire Chambers ( Barnsley & Rotherham, Doncaster and Sheffield) as the Co-Chair of the South Yorkshire Mayoral Combined Authority Business Advisory Board.

Louisa is an established entrepreneur with 20 years’ experience working in the employment and skills arena in Sheffield.  She founded Benchmark an ethical employment agency in 2006 which she exited via MBO in 2022. A keen vegetable grower and amateur cricketer!

Corin Crane

Chamber Network Non-Executive Director

Corin is the Group Chief Executive of the Coventry & Warwickshire Chamber of Commerce (CWCC) which includes Coventry and Warwickshire Chamber Training and Destination Coventry. CWCC offers business support to companies of all sizes and all sectors including international trade, export documentation, start up, training and apprenticeships, networking and major events. He is the lead officer for both the West Midlands and Warwickshire Local Skills Improvement Plans.

He is a trustee at Belgrade Theatre, a board member of Chamber Customs, C&W Chamber Training, Destination Coventry and Coventry Climate Change Board.

Corin was Director of the Leicester & Leicestershire Enterprise Partnership where he had overall responsibility for around £200m of funds to drive regeneration and help local businesses grow. Also, he chaired the European Structural Funds Committee and lead on the Area Review for Leicestershire and in 2016 he became the Chief Executive of the Black Country Chamber of Commerce.