It has built a people strategy that focuses on growing and keeping great talent. That includes structured career paths, cross-department development, and investing in leadership at all levels, from management and leadership development to practical training and support for supervisors. They are also about to launch a professional driver development programme to help operatives build long-term careers in logistics. These initiatives will boost retention, engagement, and reduce the need for external hires while also addressing key skills shortages in its sector. 
 
Fairness, inclusion and support are a key part of life at S&W. From anonymous suggestion boxes and ‘Ask the CEO’ to regular skip-level meetings, people have real input. Its first employee survey had a brilliant response rate, with 88% saying they understood the company goals and 83% feeling connected to its future; a strong foundation to build on. 
 
S&W has introduced meaningful benefits like enhanced life assurance, extra leave, long service recognition, and twice-yearly tax free EOT bonuses. Wellbeing is a core focus too, with a health cash plan, health checks, EAP support, and hybrid working options where possible. It also runs regular wellbeing and appreciation events, from walking challenges to all employee lunches, led by the Culture & Wellbeing team. 
 
Inclusion goes beyond words. When a colleague was diagnosed with a debilitating long-term condition, S&W offered support to the charity and will continue to raise awareness. It reinforces its belief that true inclusion is about supporting people in the way that’s right for them. 
 
S&W is proud of the impact it has in the community. Through ‘Nearby Local Legends’, it celebrates unsung heroes doing great things locally. In 2024, the company raised over £25,000 for local charities and will continue to invest in the community. It’s built strong partnerships with schools and colleges, running workshops, mock interviews, and offering work experience. All part of a commitment to growing local talent and giving young people a real window into the world of work. 
 
And the impact on business performance? It’s clear. Since adopting this approach, sales have grown by over 49% from £95m in 2018 to £142m in FY24. ROI export sales more than doubled, and EBITDA has increased from £3.6m to £6.7m. Operationally, S&W has scaled up chilled and frozen capacity and increased overall volume throughput. These results are driven by an engaged, motivated workforce and a culture where everyone is invested in our collective success. 
 
At S&W, this isn’t a one-off campaign, it’s how they do business, building a successful, growing company where people feel valued, included, and supported to thrive