Making An Impact
Circulatory Pledge signatories are invited to share the action they have taken by submitting a case study.
Case Study
British Chambers of Commerce: Establishing A New Re-use Partnership For Old IT And Phones
After making our own Circulatory commitment the BCC forged a new partnership with charity Little Lives, and now all our old electronic equipment will be available for reuse by disadvantaged young people in London.
Commit
We are fortunate that His Majesty the King is a Patron on the British Chambers of Commerce and were honoured to be invited to contribute to the development of the ReCirculate project and to use our network to promote it.
Plan
While we are already relatively good at recycling, as an office-based business we hadn’t given much thought to the potential for reuse. We used a discussion at a senior leadership team meeting and considered what reusable equipment we regularly throw away, identifying old IT as a specific target for re-use.
Partner
Through internet research we identified a brilliant charity, Little Lives, which runs a Technology Programme collecting and refurbishing old electronic devices and reallocating them to disadvantaged children across the UK, supporting digital access and education.
Act
By giving thought to the potential of reuse, the BCC now has a simple but impactful default process for disposing of old IT equipment. We were able to clear a cupboard of old laptops and have already donated 5 machines.
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By giving thought to the potential of reuse, the BCC now has a simple but impactful default process for disposing of old IT equipment. We were able to clear a cupboard of old laptops and have already donated 5 machines.
Case Studies
Case Studies
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Signify UK&I
Dublin Port Tunnel lighting upgrade: A circular first approach, upgrading the existing luminaires to give them a second life.
Signify UK&I
Dublin Port Tunnel lighting upgrade: A circular first approach, upgrading the existing luminaires to give them a second life.
In 2023, Signify has transformed Dublin Port Tunnel with a LED lighting upgrade kit that delivered significant energy savings, improved visibility, and reduced environmental impact. The project upgraded all 1,800 light points across the 9km tunnel, replacing older high-pressure sodium lighting with energy-efficient LED technology.
Rather than replacing the entire lighting infrastructure, Signify developed a circular upgrade kit that reused the existing luminaires, reducing material waste and avoiding the need for a costly new installation. This approach saved an estimated €3 million (£2.6 million) in capital costs.
As an added advantage, the upgrade has also helped reduced electricity consumption by up to 60%, and improved lighting quality for enhanced driver visibility, increasing colour rendering from CRI 25 to CRI 70, while minimising disruption as installation was completed during overnight works.
The project demonstrates how existing infrastructure can be modernised to support energy efficiency, circularity and sustainability goals.
Commit
Signify circularity is built around three main actions: use less, use longer, and use again. “Use less” focuses on reducing material footprints, increasing recycled content, eliminating harmful substances, and improving energy efficiency. “Use longer” emphasizes extending product life through upgradability, repairability, and maintenance. “Use again” ensures that products are easier to disassemble, harvest for parts, and recycle at the end of their useful life, maximising material reuse and minimizing waste. Circularity forms an important part of our sustainability strategy and going a step further, under Signify Circle, our products are explicitly designed for circularity
Plan
When Signify was approached by tunnel maintenance operator Egis Road and Tunnel Operation Ireland (ERTO), to upgrade the lighting in the tunnel with a goal to be sustainable. For this, the Signify R&D team set out to a find a solution that could help commit to the agenda.
The team went a step further in evaluating how the already installed lights could be reused to save cost in infrastructure, so the project could contribute to a circular economy. The team was hopeful that a solution could be found that would bring all the benefits of modern LED road lighting while giving a new lease of life to the fittings, cabling and infrastructure that was already in place.
Partner
A circular approach begins by asking: what can we keep, upgrade and reuse before replacing?
For Dublin Port Tunnel, the project offered a huge advantage – a circular economy-inspired upgrade kit that would reimagine the materials that were already in place and put them to work in a new way. The Signify team took the existing set-up as a starting point to design a custom LED tray that would fit seamlessly into the Philips WRTL lantern bodies that had been installed 17 years ago and which were still in great shape.
The benefits of this approach were multiple. First, it’s of course a much more economical approach. By making use of materials already there, Signify was able to drastically reduce the costs and pass that on to our customer in a very competitive tender. With the custom inserts, Signify could reuse the original, high-quality housing while retesting and CE marking all of the units to current standards. Through this remanufacturing approach, Signify was able to reduce capital expenses by an estimated €3m (£2.6m) compared to a new installation.
Act
When we think about sustainable projects, we’re often drawn to the new and shiny. But to reach our climate goals and create a liveable future, it can’t always be about new – we also have to think about what we can achieve with what we already have.
At Signify, we offer upgrade kits that form an integral part of any circular project – These kits upgrade existing luminaires housing with the latest LED boards, optics, drivers, and connected lighting options and give these luminaires a second life and future-proof your lighting without replacing entire luminaires – modernising the existing lighting.
In the case of Dublin Port Tunnel, we’ve used this approach to deliver massive energy savings at a greatly reduced cost, with a fraction of the waste, and with minimal downtime- a project that is all about real tangible change.
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With a minimal waste approach and by giving existing infrastructure a second life, Dublin Port Tunnel demonstrates how circular inspired upgrade kits can accelerate sustainability while reducing waste.
Crown Workspace Ltd
Advancing 15 years of circular workspaces through Crown’s Circular Economy Framework
Crown Workspace Ltd
Advancing 15 years of circular workspaces through Crown’s Circular Economy Framework
Building on over 15 years of circular workplace solutions, Crown’s Circular Economy Framework provides a consistent approach to embedding circularity through reducing waste and extending product life across our UKI operations and services.
Commit
At Crown Workspace, we have long understood our responsibility to reduce the environmental impact of our operations and services. Over the years, we have successfully embedded circular initiatives across our business, providing market-leading sustainable furniture and IT clearance services that enable the resale, donation, refurbishment and redistribution of tens of thousands of workplace assets each year. However, we recognise that the transition to a circular economy is not something we can achieve alone. Collaboration is key to creating lasting change; this being a focal point of the Circularity in Practice Pledge, signing the pledge felt like the natural next step in our journey.
We signed the pledge in April 2026, aligning with the launch of our Crown UKI Circular Economy Framework earlier this year. Becoming a signatory of the pledge strengthens the commitments outlined within our framework and reinforces our ambition to us minimise resource use, extend product life, maximise recycling, and continue driving positive change across our sector.
Plan
Circularity is a defining element of Crown UKI’s Three Pillar Responsible Business Strategy and has been embedded within our operations for many years. To accelerate our progress and ensure a more consistent approach across our brands, we launched our Circular Economy Framework in 2026.
The framework builds upon our existing initiatives and complements our Carbon Reduction Plan. For alignment with internationally recognised best practice and to support our transition, the framework is aligned with BS ISO 59000 standards.
Delivered through an action plan managed by our UKI Sustainability Team and supported by our Carbon Reduction Team, the framework initially focuses on waste and packaging – two areas where we can achieve the most immediate, measurable impact. Our short-term goals include achieving best practice for all waste management alongside identifying metrics and optimising data monitoring. To achieve these, we are in the process of identifying areas for improvement.
To guide implementation, we have established five core aims designed to embed circularity into all decision-making, encourage more circular behaviours and support sustainable growth and long-term resilience:
1) Minimise resource consumption
2) Extend product life
3) Adopt circular sourcing
4) Maximise recycling
5) Lead our sector
Partner
The success of our framework requires collaboration across our value chain. We work with industry bodies including BITC, IWFM, and BAR, as well as suppliers, clients and reuse partners, to share best practice and identify opportunities to improve circular outcomes.
To support the delivery of our plan, we are actively working with our packaging supplier to better understand existing initiatives, improve material efficiency and reduce waste. We have also engaged with external partners for the reuse and repurposing of our clients’ materials such as carpet tiles, and textiles offcuts from our Renew Centre, and continue to explore more routes to embed such solutions into our interiors division.
Initially, the framework has been communicated through internal presentations and business-wide communications. Our Carbon Reduction Team plays a key role in implementation, while future discovery sessions will help our staff identify opportunities to embed circular thinking into their day-to-day roles. While our UKI Sustainability Team runs Carbon Impact training for all staff, we are developing training specifically aimed at educating our staff on the circular economy.
Act
The implementation of our framework is captured in an 18-month plan and builds from our existing projects and developments.
For us, reuse has always been and continues to be a priority. Through our Circulate principles, we focus on extending product life, reducing waste and retaining value in materials and assets wherever possible. Our circular economy framework strengthens our Circulate principles, providing structure and direction to our commitment for long-term organisational change.
Our 6 Circulate principles guide our operations:
1 – Reevaluate
2 – Renew
3 – Resell and Rebuy
4 – Redistribute
5 – Recycle
6 – Reporting
Our framework builds on our existing initiatives and will be used to identify opportunities for refinement. Where our clients’ furniture require renewal rather than replacement, we offer refurbishment services through our Renew Centre.
Also, our Office Resale platform provides a route for quality used furniture to be resold and remain in use. Where assets cannot be resold, we redistribute redundant furniture and equipment assets through the Giving Back Project to our network of over 900 charities, schools and community organisations. In 2025 alone, we donated 3000 items to over 50 organisations, creating meaningful social value whilst keeping resources in use for longer. Delivering social value as part of our approach to circularity is a core lens we apply to the work we do, as we recognise the integral link between environmental and social impact.
To optimise the impact of our initiatives, the framework is being used to empower our staff to confidently champion our circular solutions and support clients in making more sustainable choices.
Share
To remain leaders in circularity, we actively share our knowledge, insights, and experience to inspire change across our sector.
We regularly showcase circularity in action through open days and tours of our Renew Centre, particularly during Circular Economy Week. Since 2015, the Renew Centre has refurbished 270,000 items, showcasing the impact of circularity at scale.
We also support informed decision-making by providing clients with data on the environmental and social benefits of circular solutions, including the carbon savings achieved through reuse, refurbishment and donation in post-project reports.
Beyond our own operations, we have published white papers on driving circularity into the workplace as well as contributing to wider industry research. We also contribute speakers and content to industry events and webinars, share expertise and thought leadership through publications, and are innovating with partners to develop systems that help organisations better understand the value of refurbished and reused furniture.
Fab.Pub, a Joint venture with Therme Group
The Monolith Wall at Neko Health: Recycled Material Meets Large-Scale Digital Fabrication
Fab.Pub, a Joint venture with Therme Group
The Monolith Wall at Neko Health: Recycled Material Meets Large-Scale Digital Fabrication
The Monolith Wall is Fab.Pub’s largest 3D-printing project to date, created for Neko Health’s health centre in Spitalfields, London.
Designed by Acrylicize and fabricated by Fab.Pub, the installation spans 12 metres wide and 7.5 metres tall and comprises 260 unique translucent diamond panels, 3D-printed in recycled PETG.
The project brought together complex panel geometry, large-scale additive manufacturing and integrated lighting to create an immersive architectural centrepiece. Each panel was developed to work with the lighting system, helping the wall achieve a soft, illuminated effect, while hidden fixings and careful fabrication detailing contribute to a seamless visual experience.
Using recycled PETG demonstrates how recovered material can be transformed into high-value architectural components rather than relying solely on virgin material. Combined with precise digital fabrication, the project provides a practical example of how circular material thinking can support ambitious design while creating more material-conscious approaches to manufacturing.
Fab.Pub’s joint venture with Therme Group is developing these large-scale digital fabrication capabilities further, with the ambition of applying them to Therme Manchester and other Therme resorts as part of a broader approach to localised and circular manufacturing
Commit
Fab.Pub is committed to demonstrating how digital fabrication and circular materials can be applied to ambitious architectural projects without compromising design quality.
Using recycled PETG for the 260 printed panels supports a more circular approach to material use by giving recovered polymer a new, high-value application. The significance is not simply that a recycled material was specified, but that it could be digitally manufactured at architectural scale while meeting the geometric, visual and fabrication requirements of the project.
Our commitment was to translate a complex design into a fabrication system that could be manufactured accurately, assembled efficiently and integrated with lighting and supporting elements while maintaining the intended visual experience.
The project also reflects a broader Fab.Pub objective: using digital manufacturing to rethink how architectural components are produced. Rather than relying only on conventional fabrication methods, additive manufacturing can create complex and highly customised components directly from digital information.
For Neko Health, this meant developing a practical production approach for 260 individual translucent panels while ensuring that material, geometry, lighting and assembly worked together as one architectural installation.
Plan
The fabrication strategy centred on translating Acrylicize’s design into a system of individually produced 3D-printed panels.
The installation needed to combine complex geometry with integrated lighting while maintaining visual consistency across a wall measuring 12 metres by 7.5 metres.
Each of the 260 unique translucent diamond panels was 3D-printed in recycled PETG and developed to work with the lighting system, allowing the completed wall to glow softly rather than glare.
The modular panel system enabled the installation to be fabricated as individual components before assembly, while hidden fixings and careful detailing helped keep the supporting technology visually discreet.
The result was an integrated fabrication approach bringing together digital manufacturing, recycled PETG panels, lighting and assembly at architectural scale.
Partner
Collaboration was fundamental to delivering the Monolith Wall.
The installation was created for Neko Health, designed by Acrylicize and fabricated by Fab.Pub.
Fab.Pub translated the design into a large-scale digital fabrication process capable of producing the 260 unique translucent panels in recycled PETG and integrating them into the completed installation.
The project required the geometry, material behaviour, lighting and assembly strategy to work together to achieve the intended visual result.
This collaboration demonstrates how digital fabrication expertise can support complex architectural ideas and make them manufacturable at scale.
Act
Fab.Pub fabricated 260 unique translucent diamond panels in recycled PETG for the 12 metre by 7.5 metre installation.
Producing the panels involved more than 800 hours of robotic 3D printing, with the complete project delivered within three months. The finished installation incorporates 78 integrated LED strips, creating the illuminated effect across the wall.
The panels were developed to work with the lighting system, while hidden fixings and careful fabrication detailing helped maintain a seamless appearance.
Importantly, the recycled-material claim relates specifically to the 260 3D-printed PETG panels. The wider installation also contains lighting, brackets, fixings and supporting elements.
The project demonstrates how large-scale additive manufacturing can deliver highly customised architectural components while incorporating recycled material into a significant interior installation.
Share
The Monolith Wall demonstrates what can happen when recycled materials, digital fabrication and ambitious design are developed together.
For Fab.Pub, the project provides a tangible example of circularity in practice: recycled PETG being transformed through digital manufacturing into highly customised architectural components rather than being treated simply as waste material.
The project also shows that circular design does not need to be visually restrictive. Material responsibility can sit alongside complex geometry, lighting and strong spatial experiences.
By sharing projects such as the Monolith Wall, we want to encourage architects, designers and organisations to consider circular materials and digital fabrication earlier in the design process and explore how these technologies can enable new approaches to architecture and interiors.
TTB CircularIT
Unlocking the Hidden Value in Your Unwanted or End-of-Life Technology
TTB CircularIT
Unlocking the Hidden Value in Your Unwanted or End-of-Life Technology
Retaining the value embedded in technology through secure, reuse-first circularity.
Every year, organisations retire thousands of laptops and IT devices long before they reach the end of their functional life. Too often, valuable products are recycled prematurely or left unused in storage, locking away embodied carbon, critical materials and economic value. At TTB Circular IT, we believe circularity starts by keeping products in use for as long as possible and recovering materials only when reuse is no longer viable.
Our secure, reuse-first IT asset disposition (ITAD) model helps organisations maximise the value retained within unwanted technology through certified data erasure, refurbishment, reuse and transparent impact measurement. Suitable refurbished devices continue creating value through Tech-Takeback Foundation, our independent charity partner supporting people experiencing digital exclusion.
Our 2025 Impact Report demonstrates the results of this circular approach. During the year, 12,800 technology items were collected, 4,800 were successfully reused and 244 people received digital inclusion support. Together, these activities avoided 314 tonnes of Scope 3 CO₂e and generated an estimated £12.58 million in social value.
For us, circularity means retaining products, preserving materials and creating lasting environmental, economic and social value through every device we process.
Commit
Retaining the value embedded in technology through secure, reuse-first circularity.
Every year, organisations retire thousands of laptops and IT devices long before they reach the end of their functional life. Too often, valuable products are recycled prematurely or left unused in storage, locking away embodied carbon, critical materials and economic value. At TTB Circular IT, we believe circularity starts by keeping products in use for as long as possible and recovering materials only when reuse is no longer viable.
Our secure, reuse-first IT asset disposition (ITAD) model helps organisations maximise the value retained within unwanted technology through certified data erasure, refurbishment, reuse and transparent impact measurement. Suitable refurbished devices continue creating value through Tech-Takeback Foundation, our independent charity partner supporting people experiencing digital exclusion.
Our 2025 Impact Report demonstrates the results of this circular approach. During the year, 12,800 technology items were collected, 4,800 were successfully reused and 244 people received digital inclusion support. Together, these activities avoided 314 tonnes of Scope 3 CO₂e and generated an estimated £12.58 million in social value.
For us, circularity means retaining products, preserving materials and creating lasting environmental, economic and social value through every device we process.
Plan
Our circular model is designed to maximise product life, retain material value and ensure complete confidence in secure technology reuse.
Circularity begins before a device leaves an organisation. We work with customers to understand the equipment being retired, data-security requirements, governance obligations and reporting needs, ensuring every project is planned around secure handling, full traceability and maximum opportunity for reuse.
Devices are collected through a controlled chain of custody and individually recorded to maintain complete accountability throughout the process. All data-bearing equipment undergoes certified data erasure, providing customers with the assurance and evidence needed to meet security, compliance and audit requirements. By removing concerns around data protection, we eliminate one of the greatest barriers to product reuse.
Following secure sanitisation, every device is assessed against a clear value hierarchy. Wherever possible, products are refurbished and returned to productive use, extending their lifespan and avoiding the environmental impacts associated with manufacturing replacement equipment. A proportion of suitable refurbished laptops is supplied to Tech-Takeback Foundation, where they help people experiencing digital exclusion access education, employment, healthcare and other essential online services.
Only when a device has reached the end of its practical life do we move to responsible material recovery. Equipment is dismantled through approved recycling processes, ensuring valuable metals, plastics and components are recovered for continued use within the circular economy.
Measurement is embedded throughout our model. We record the actual weight of equipment reused and recycled before calculating avoided environmental impacts using manufacturer lifecycle data and recognised sector studies. This enables us to report estimated reductions in Scope 3 carbon emissions, water consumption, chemical use, fossil resources and demand for virgin materials. Social value is independently assessed using HACT Social Value Insights, supported by recipient surveys and partner feedback.
By designing every stage around the principles of retain products, recover materials and create value, our circular model delivers measurable environmental, commercial and social outcomes while giving organisations complete confidence that unwanted technology is managed securely and responsibly.
Partner
Driving material change requires collaboration. No single organisation can deliver a truly circular IT model alone.
Retaining products at their highest value depends on a connected value chain in which organisations, specialist processors and community partners each play a distinct role. At TTB Circular IT, we have developed a collaborative model that enables technology to remain in productive use for longer while delivering measurable environmental and social outcomes.
Our customers provide the starting point by choosing a reuse-first approach when retiring IT assets. Rather than treating redundant technology as waste, they release equipment with significant remaining value into a secure circular process. TTB Circular IT provides the critical operational link, delivering controlled collections, certified data erasure, refurbishment, redistribution and transparent impact reporting that gives organisations the confidence to prioritise reuse over premature recycling.
Our partnership with Tech-Takeback Foundation extends the life of suitable refurbished devices by ensuring they reach people who can benefit most. Working with local charities, community organisations and referral partners, the Foundation identifies people experiencing digital exclusion and provides more than a laptop alone. Recipients receive tailored support, digital skills training and, where required, connectivity solutions, enabling them to participate fully in modern digital life.
The impact of this partnership is measurable. During 2025, 244 people received digital inclusion support. Of those supported, 232 accessed education or training, 83 secured employment, including 23 entering full-time work, 197 reported improved confidence and wellbeing, and 190 said they could access essential services more easily.
These outcomes demonstrate that circularity is about more than retaining products and recovering materials. By extending the useful life of technology, we also extend its ability to create opportunity. Together, our customers, TTB Circular IT and the Tech-Takeback Foundation show how collaboration can transform redundant IT into lasting environmental, economic and social value.
Act
Our circular model demonstrates that keeping products in use for longer delivers measurable environmental, material and social value.
In 2025, operating as the original Tech-Takeback organisation, we collected 12,800 technology items weighing 17 tonnes, each processed through our secure, reuse-first circular model. Every device was assessed individually to identify its highest-value outcome, ensuring products remained in use wherever possible before material recovery was considered.
As a result, 4,800 items (6 tonnes) were successfully refurbished and returned to productive use, extending product life and avoiding the environmental impacts associated with manufacturing replacement devices. A further 4,700 data-bearing devices underwent certified data erasure, removing one of the greatest barriers to secure technology reuse. Equipment that had genuinely reached the end of its useful life was responsibly recycled, recovering valuable materials including aluminium, copper, steel, plastics, batteries, circuit boards, display glass, magnesium and rare earth elements for continued use within the circular economy.
Our reuse approach delivered significant environmental benefits, avoiding an estimated 314 tonnes of Scope 3 CO₂e, alongside substantial reductions in water consumption, chemical use, fossil resources and demand for virgin materials. By prioritising product reuse over premature recycling, we retained more of the value already embedded within existing technology while reducing reliance on new manufacturing.
Our circular model also generated measurable social value. Through our partnership with Tech-Takeback Foundation, 244 people experiencing digital exclusion received refurbished devices and tailored support, enabling access to education, employment, healthcare and essential online services. This work generated an estimated £9.62 million in social value, with secure household collections and reuse services contributing a further £2.96 million, bringing the total estimated social value created during 2025 to £12.58 million.
These outcomes demonstrate that circularity is not simply about diverting waste. By retaining products at their highest value, recovering materials responsibly and measuring the impact created, TTB Circular IT has shown that secure IT asset disposition can deliver lasting environmental, economic and social change.
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We believe circularity accelerates when organisations openly share evidence, methodology and learning.
Our 2025 Impact Report was produced to demonstrate what a secure, reuse-first circular IT model can achieve and to provide a transparent evidence base for the environmental and social value created through extending product life. Rather than treating circularity as a series of isolated activities, the report brings together product reuse, material recovery, environmental performance and digital inclusion to show the full value retained through our approach.
Transparency is fundamental to building confidence in circular IT. We openly report the number of devices collected, securely sanitised, refurbished, reused and responsibly recycled, together with the resulting reductions in Scope 3 carbon emissions, water consumption, chemical use, fossil resources and demand for virgin materials. By publishing both our outcomes and the methodology used to calculate them, customers and stakeholders can understand not only the scale of the impact achieved, but how it has been measured.
Our reporting combines recognised environmental assessment methods with social impact measurement. Environmental savings are calculated using the actual weight of equipment processed, supported by manufacturer lifecycle data and established sector studies. Social value is estimated using HACT Social Value Insights and informed by recipient surveys and feedback from Tech-Takeback Foundation and community partners, providing a robust and transparent picture of the wider benefits created.
Alongside the data, we share the stories that bring circularity to life. Individuals like Chloe, a 19-year-old care leaver who remained in education, secured part-time employment and rebuilt her confidence after receiving a refurbished laptop, demonstrate that extending the life of technology also extends the opportunities it creates.
As TTB Circular IT and Tech-Takeback Foundation now operate independently, each organisation reports transparently on its specialist area while continuing to demonstrate the shared value of our circular model.
Our ambition extends beyond measuring our own impact. By sharing our evidence, methodology and learning openly, we aim to encourage more organisations to adopt reuse-first IT asset disposition, retain products in use for longer and recognise that circularity delivers far more than waste reduction: it creates lasting environmental, economic and social value.
