Effective communication during Coronavirus

In this new era of working from home during in the Coronavirus lockdown, maintaining communication between co-workers is more important than ever.

The British Chambers of Commerce has compiled advice from the resources on the Coronavirus Hub, designed to support businesses and self-employed around the UK by offering up to date guidance during this uncertain time.

Maintain formal and social workflow

Structured and unstructured connections with work and colleagues still need to carry on whilst people are working remotely or flexibly.

If you are a manager, discuss with your teams how you'd like to run supervision, check-ins, and sign offs remotely. Let people know how and when to contact you and try not to go outside those lines until you've got a routine established.

For lunch breaks or informal chats use video calling software such as Skype and consider having break or lunch buddies to encourage you to take a break or a lunch break - or check in with your team at the end of the day to update on what you've done - work and otherwise that day.

Try and keep a separation between work and personal - think for example before connecting with colleagues you wouldn't ordinarily link with on things like Facebook and respect the boundaries people have between work and home life.

The Mental Health Foundation has a wide range of useful resources aimed at remote working, alongside wider mental health care during Coronavirus here.

Keeping in touch

Make sure you keep in touch regularly with your colleagues during this extended period of remote working. This should include regular communication between individual employees and their managers, employees who need to work together and team members.

This might involve trying new ways of working such as video or conference calling technology.

See more from the advice from ACAS:

For more information and resources on how to navigate this time of uncertainty, visit the British Chambers of Commerce Coronavirus Hub.


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