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Rail sector must see real reform to improve customer experience, says BCC

“We’ve always believed the private sector has a central role to play in delivering a rail network that is fit for purpose and that can take responsibility and respond quickly when things go wrong. Business communities across the country rely on the UK’s rail infrastructure to move people and goods to key markets, so it is vital that the sector sees real reform to improve the customer experience. We welcome this contribution from the rail industry, and businesses will support any recommendations that focus rail services on the needs of the customer, provides a fairer and simpler fare system, and which supports modern, agile working patterns.”

Ends

Notes to editors:

The British Chambers of Commerce (BCC) sits at the heart of a powerful network of 53 Accredited Chambers of Commerce across the UK, representing thousands of businesses of all sizes and within all sectors. Our Global Business Network connects exporters with nearly 40 markets around the world. For more information, visit: www.britishchambers.org.uk

Media contacts:

Allan Williams – Head of Press and Communications

020 7654 5812 / 07920583381

Orla Hennessy – Press and Communications Manager

020 7654 5813 / 07825746812

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